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Conflict Management

This course focuses on dealing with conflict in a positive, constructive manner. Participants will learn to identify conflict, understand the causes of conflict, how to clarify perceptions, determine interests, use constructive communication strategies and formulate win-win solutions.
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SKU: C-2003-4
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Learning Objectives:

  • Be able to define conflict
  • Be able to identify the different types of conflict
  • Identify causes of conflict
  • Identify different perspectives & interests of conflict
  • Identify different communication that occur during conflict
  • Be able to identify and work towards resolution of conflict

Learning Objectives:

  • Be able to define conflict
  • Be able to identify the different types of conflict
  • Identify causes of conflict
  • Identify different perspectives & interests of conflict
  • Identify different communication that occur during conflict
  • Be able to identify and work towards resolution of conflict

Products specifications
Product Type Course
Course Number C-2003-4
Duration (Hours) 4
Target Audience All employees
Prerequisites None
Base Price $750.00
Additional Participant Fee (Beyond 20 people) $30.00 / additional participant
Expenses Note: Some travel expenses may be applied to courses in areas requiring extended travel. Contact Vertex for Specific information.
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Products specifications
Product Type Course
Course Number C-2003-4
Duration (Hours) 4
Target Audience All employees
Prerequisites None
Base Price $750.00
Additional Participant Fee (Beyond 20 people) $30.00 / additional participant
Expenses Note: Some travel expenses may be applied to courses in areas requiring extended travel. Contact Vertex for Specific information.
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